Privacy Policy & Terms and Conditions

This Privacy Policy and Terms and Conditions (the “Policy”) apply to the website vsgstrategies.com and all related intake forms, lead forms (including social media lead forms), communications, scheduling/booking pages, downloads, and services accessed through this website (collectively, the “Services”).

The Services are operated by Validated Strategy Group (VSG) (“VSG,” “we,” “us,” or “our”). By accessing this website, submitting information, booking a call, or purchasing/engaging Services, you agree to this Policy.

VSG provides business consulting and advisory services. This may include strategy and planning, messaging and marketing guidance, operational systems support, process improvement, automation guidance, training, templates, and implementation support based on the service you select.

Not legal, tax, or financial advice: VSG does not provide legal advice, tax advice, accounting services, or financial advisory services. Any information provided is for general guidance and educational purposes and may not apply to your specific situation. You should consult qualified professionals as needed.

To deliver the Services, VSG may use third-party platforms and providers (for example: scheduling tools, form tools, email/SMS providers, payment processors, analytics tools, and software systems).

Referrals: At times, VSG may refer or introduce you to third-party providers (for example: contractors, designers, marketing vendors, software providers, or other specialists) based on your needs.

Independent providers: Third parties operate independently. Any agreement for third-party services is solely between you and the provider, and their terms, pricing, timelines, licensing, insurance, warranties, and workmanship are their responsibility.

VSG may receive compensation in connection with certain referrals or tools, including referral fees, affiliate fees, commissions, revenue sharing, discounts, credits, or other consideration.

You are not required to use any referred provider or tool. Unless expressly stated in writing, any compensation does not change the fees you pay VSG.

Nothing in this Policy creates a partnership, joint venture, agency relationship, or fiduciary relationship between VSG and any client or third party. You are responsible for decisions made in your business and for performing your own due diligence.

• Contact information: name, email, phone number, business name, and other details you submit.
• Intake and project information: information you provide about your goals, offers, operations, marketing, and systems.
• Communications: messages via forms, email, SMS, calls, and scheduling tools.
• Transaction information (if applicable): invoices, purchase history, and payment status (payment data is processed by third parties).
• Basic analytics: website usage data such as general device/browser info and page interactions.

We use information to: (a) respond to inquiries, (b) deliver Services, (c) schedule and manage appointments, (d) provide support, (e) improve our website and offerings, (f) process payments where applicable, and (g) comply with legal obligations.

If you provide a phone number or email address, you authorize VSG to contact you regarding your inquiry, bookings, and Services. Message and data rates may apply for SMS.

You may opt out of marketing messages at any time by following unsubscribe instructions or replying STOP to SMS messages. Operational or transactional messages related to an active request may still be sent as permitted by law.

We may use cookies and similar technologies to operate the website, improve functionality, measure performance, and understand traffic patterns. We may use third-party tools for analytics and advertising measurement.

You can control cookies through your browser settings. Some features may not function properly if cookies are disabled.

If paid Services are offered, payment terms will be presented at checkout or agreed in writing. Payments are processed securely through third-party payment processors. VSG does not store full payment card details.

Refunds: Because Services may involve professional time, digital materials, or delivered work, refund eligibility depends on the specific service terms presented at purchase or agreed in writing.

Charge disputes: If you believe a charge is incorrect, please contact us in good faith to attempt resolution before initiating a chargeback. We may use documentation of work performed and communications to respond to disputes.

We retain information as reasonably necessary for business operations, recordkeeping, tax and compliance obligations, dispute resolution, and to improve service quality. You may request deletion of personal data, subject to legal and regulatory requirements.

VSG makes no guarantees regarding business results, revenue outcomes, marketing performance, or specific timelines. Your results depend on many factors outside of VSG’s control, including market conditions and execution.

To the fullest extent permitted by law, VSG is not liable for indirect, incidental, consequential, special, or punitive damages arising from use of the website, Services, referrals, tools, or guidance.

These terms are governed by the laws of the State of California, without regard to conflict of law principles. Parties agree to attempt good faith resolution of disputes before initiating formal legal action.

Depending on your location, you may have rights to access, correct, delete, or restrict certain personal information. To request support for a privacy request, contact us using the details below.

We do not sell personal information. We may share information with service providers only as needed to operate the website, deliver Services, process payments (if applicable), or communicate with you.

We may update this Policy from time to time. The “Last Updated” date above reflects the most recent revision. Continued use of the Services after changes indicates acceptance of the updated Policy.

Email: [email protected]
Phone: (925) 701-8300
Operated by: Validated Strategy Group
Mailing Address: P.O. Box 353, Herald, CA 95638